Client profile
An Asian fintech company expanding its in-person payments and POS services in Japan.
Business challenge
The business needed a technical support team that understood payment operations, could respond to on-site requirements and coordinate consistently across multiple cities.
What we delivered
TAC assembled an outsourced POS support team and organised staffing and delivery interfaces across service locations including Tokyo, Osaka and Fukuoka.
Delivery method
Align business outcomes
Clarify growth, market-entry or delivery objectives before translating them into organisation and role priorities.
Map the talent market
Build target-company and candidate maps by sector, technology, location and talent movement to test actual supply.
Target and assess
Run confidential outreach around real business scenarios, assessing expertise, communication and organisation fit together.
Accelerate decisions
Shorten feedback and decision paths while coordinating interviews, offers and post-join role integration.
Delivery outcome
The client gained a practical multi-city POS support capability with a clearer path between on-site needs and technical coordination.
Organisation impact
The objective went beyond filling roles: TAC connected role design, market intelligence, decision speed and team collaboration to build organisation capability that could continue supporting the business.